RMA Request


At Costar Video Systems we recently updated our troubleshooting and RMA processes making it easier to request an RMA and get updates on the status of your repairs or replacement.

In the below video, we show you how to request an RMA and begin the new process.

RMA Information

Thank you for giving us the opportunity to serve you!

We will process your request and a copy of this form will be forwarded to you with the RMA number to be included with your return. Please note that any item sent to Costar Video without a RMA number will be refused.

To get started, click the button below!

Just need a little help?

Check out our Tech Tips Video Library for quick answers to the most common problems.